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Hiring? Make Sure Your STARs are Aligned

Learn how to utilize the STAR interview method to create optimal behavioral interview questions and minimize risk when hiring new candidates.

Use the STAR interview method to create optimal behavioral interview questions.

When it comes to hiring, making predictions about candidates is crucial.

Ineffective interviewing techniques lead to poor predictions and can result in high employee turnover and more resources spent searching for new candidates.

To minimize this risk, many human resources professionals rely on the STAR interview method.

STAR is an acronym for Situation, Task, Action, Result. The STAR technique is designed to gather relevant information about job candidates to better predict future performance based on past behavior.

By asking behavioral interview questions, HR professionals and hiring managers can better assess the candidate’s ability and compatibility with a company’s culture. The STAR interview highlights the candidate’s actions and takeaways from his or her professional and/or academic experiences.Read More

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Lead Your Remote Workforce To Success

After Yahoo and BestBuy dissolved their remote work programs in 2013, many business leaders and HR professionals started looking at their own flexible work programs with a keener eye and a greater degree of skepticism and scrutiny.

But remote work as a business practice is not inherently problematic; it’s that most organizations don’t know how to make it work to their advantage. When structured properly, a remote workforce can be as effective as any on-site organization.

In this one-hour webinar, David Lewis, President and CEO of OperationsInc, shows you how to organize a remote-work culture that gets results and develop a leadership strategy that drives success.

In this session, David looks at:

  • How to establish rules and guidelines, and decide when remote work is appropriate and feasible.
  • Best practices in measuring performance and tracking a remote team’s activities and accomplishments.
  • Common pitfalls and issues, and how to anticipate and avoid them.

 

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Transcending Generational Differences in the Workplace

We’re at a unique moment in history; we now have three generations working side by side in the workforce.
Companies are facing challenges managing different work ethics, communication styles, values, approaches to teamwork, work-life balance expectations and relationships to authority.

In this fast-paced session, Carrie Shearer, eCornell faculty instructor and veteran HR strategist, demonstrates how HR professionals can transcend generational differences in the workplace:

  • Bridge the gaps among employees and help them avoid conflict.
  • Understand why each generation thinks and acts the way it does and then develop strategies to resolve the conflicts between generations.
  • Increase productivity in a generationally diverse workplace.

Carrie Shearer’s career has spanned nearly forty years and covered all areas of HR, with particular focus in compensation and global strategic issues. During her twenty years with Caltex Petroleum Company, she oversaw HR operations in 97 countries, developing HR curricula and course materials for developing HR practitioners.

At her consulting firm, Carrie Shearer & Associates, she offers expertise on strategic HR, international HR and leveraging a cross-cultural workforce. Carrie is a novelist, a frequent contributor to the HR track of Expatica.com, was on the advisory board of Woman Abroad Magazine, and is a sought-after speaker at international HR conferences.

eCornell offers four online certificate programs for human resources professionals, with the Advanced Certificate in Strategic HR being perhaps most relevant to today’s presentation. Whether you are new to HR, an accomplished HR practitioner, or an HR leader or business partner, there is sure to be a Cornell professional certificate that fits your career objectives.

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How To Build an HR Strategy That Is Ethical, Mission-Driven and Gets Results

Ethics and workplace culture are at the heart of any successful business strategy. An organization’s ability to execute its mission and vision is directly proportional to the health of its culture and strength of its ethical values in action.

Today, more and more companies are looking to HR to bridge what may seem like an impossible divide: to align the high-level ideals behind mission and vision with tangible business results.

Susan Alevas, President, Alevas Consulting Group and eCornell Faculty Instructor, discusses how HR can bridge the divide and provide a winning strategy for senior leaders, HR professionals and managers at all levels. You’ll also learn:

  • How to develop and preserve a culture that supports the business strategy through ethics in action.
  • Several key steps your organization can take to strengthen its culture and boost its ability to execute its business objectives.
  • How to avoid common mistakes HR professionals make in this arena.

Susan F. Alevas, Esq. is president of the Alevas Consulting Group, an engaging management/training consultant and a principled private attorney licensed to practice law in the states of New York and Florida. Her previous management career included leadership in human resources and labor relations in both the private and public sectors.

Ms. Alevas is also an adjunct instructor at Cornell University’s School of Industrial and Labor Relations, and teaches a variety of in-person and online courses in human resources, law and management-development topics and programs.

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7 Strategies for Learning Leaders: Driving Agility, Accountability, and Results

Much is expected of today’s learning leaders. They must ensure that their organization has the learning opportunities and resources it needs, measure the business value the department provides, and stay on top of their evolving roles. This session is designed to help learning leaders build personal and organizational agility and success through learning. The seven strategies introduced in this webcast will help you stay at the top of your game.

Presenter: Mollie Lombardi, President and Principal Analyst, Workforce Management, Brandon Hall Group

Mollie Lombardi has spent the last 15 years working with HR leaders across the globe, surveying and interviewing tens of thousands of end-users to understand the key workforce challenges facing today’s organizations. Her research focuses on understanding the combination of strategies, processes, tools, and technologies that enable organizations to achieve measurable business success. Mollie’s research and consulting work has helped organizations in a wide variety of industries unleash the potential of their talent, unlock the insights from their workforce data, and think through the change management challenges required by shifting demographics, changing marketplace needs, and technological innovation in the human capital space. She has written and spoken about a wide variety of human capital management topics, including strategic workforce management, workforce planning, employee assessments, and the use of emerging technologies.

The Association for Talent Development and eCornell present a free webinar on Thursday, November 20, 2014 2:00pm – 3:00pm EST: 7 Strategies for Learning Leaders: Driving Agility, Accountability, and Results

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Human Resources’ New Role as Leader, Organizational Strategist

In this short, one-minute video, Cornell Professor Chris Collins discusses the kind of training that human resources professionals need to become organizational leaders and growth strategists.

In short, Prof. Collins says that today’s human resources leaders should be prepared to:

  • make high-level, data-driven organizational decisions.
  • play a prominent role in the formation and execution of broader company strategy.
  • foster diversity and inclusion programs to build a competitive talent profile.
  • encourage company growth through talent management, employee engagement and recruitment policy.

If you’re interested in becoming an HR leader and organizational strategist, check out eCornell’s Advanced Certificate in Strategic HR Management.

 

 

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HR Technology In the Era of Drones, Robots, and Infinite Data

Amazon.com delivery drones, robotic co-workers, Google’s self-driving cars… How will these new technologies impact workforce and HR functions over the next few years?

Recently, we’ve seen quick adoption of mobile technologies, real-time performance analytics, and automated recruitment/retention platforms that we couldn’t have predicted just a few years ago. So it’s safe to assume we’ll see even bigger advancements in HR tech in the months and years to come.

While it’s tough to predict exactly where we’re headed, failure to embrace new workplace technologies could leave not only you, but your entire organization underperforming and lagging behind your competitors. In this one-hour webinar, Steve Boese (HR Technology Conference Co-Chair, host of the The HR Happy Hour Podcast):

  • reviews and recommends technologies that simplify and automate HR workflows and functions.
  • highlights business technologies that are fundamentally changing the way people work.
  • provides info and resources to help you stay ahead of the curve and at the forefront of modern HR practice.

 

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Battle Mediocrity with Change Management Process

You’ve heard plenty of sayings, mantras and inspirational quotes about the power and necessity of change.

Here’s one more.

“Progress is a nice word. But change is its motivator. And change has its enemies.”
– Robert Kennedy

One of the enemies of change in business – perhaps its greatest – is a lack of process.

For effective leadership, understanding the change management process is critical.

Change is necessary for organizations to meet long-term goals and help employees reach their highest potential. Having a formal process can help leaders celebrate accomplishments and keep their vision organized and action-oriented.Read More

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Avoid Disaster With These 6 HR Must-Do’s for Social Media

In today’s hyper-competitive environment, organizations are striving to put in place social media strategies to help them attract and retain employees of all ages. No longer confined to twenty-somethings, an effective social media program is a “must have” for any organization who wishes to stay connected with its global employee base.

However, in their rush to adopt the latest and coolest program, organizations often fail to fully think through the best way to deal with social media’s double-edged sword of access and liability.

Steve Miranda is Managing Director of Cornell University’s Center for Advanced HR Studies. Prof. Miranda as he walks you through six “must do” social media initiatives aimed at mitigating your organization’s strategic, reputational and financial risk.

During this webinar, you’ll learn to:

  • Destroy your policies…before you reissue them
  • Get the troublemakers involved
  • Think inside the box
  • Not everyone gets to play short-stop
  • Be culturally inclusive versus exclusive
  • Avoid “channel fatigue”

UPDATE: Here’s the archived version of the May 14 webinar. You can check out the video and download Prof. Miranda’s slide deck here on Slideshare.

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Motivating and Evaluating Performance with Prof. Robert Bloomfield

Incentive compensation is one of the most powerful tools managers have to motivate and direct their employees—but only if they are used properly! On Wednesday, 4/23 from 1 – 2 PM EDT join eCornell for a webinar with Cornell University Prof. Robert Bloomfield entitled “Motivating and Evaluating Performance.”

During the webinar, Prof. Bloomfield will discuss how to:

  • Link performance evaluation and incentives to organizational strategy
  • Revise strategy and operations to accomplish strategic goals at lower cost
  • Help employees collaborate and work together across departments and functional areas, and communicate more effectively with colleagues about the goals and performance of their organization

There will be time for a Q&A session with Prof. Bloomfield so you can ensure that you get information relevant to your area of business.

This webinar is perfect for managers and leaders, including accounting and finance professionals who are responsible for managing costs, margins, revenue, or efficiency and would like to take a more strategic approach to motivating performance.

Wednesday, April 23, 2014 1:00 PM – 2:00 PM EST

Seats are limited, so register soon!

Update: Even if you weren’t able to attend this webinar, you don’t have to miss out on all the great information shared. Go here to get the video recording of the webinar along with the SlideShare presentation. Then come back and let us know what you thought!