Measuring and Improving Business Performance

Management reporting systems are like power tools.  They can help organizations measure and improve their performance, motivate workers, and achieve strategic goals quickly and effectively.  But if you aren’t careful, it’s easy to make big mistakes, and maybe even injure yourself in the process.

In this presentation, Professor Robert Bloomfield of Cornell’s Johnson Graduate School of Management will review best practices in management reporting and provide some essential “safety” tips.  Key topics include:

  • The importance of seeing beyond the measures to the true performance those measures are trying to capture
  • Using a Balanced Scorecard to define, achieve and improve your strategy
  • Choosing the right way to measure financial performance for your organization’s goals (whether it is a for-profit, not-for-profit or governmental concern)
  • Tying pay to performance, and more!

Original air date: February 25, 2014

View the video and download the slide deck here.